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How to get your staff to care about your business as much as you do
Why asking for care is the wrong question and what actually earns it
Feb 21
•
Andy Anderson
10
These are the 10 soft skills you should be training
Reading the room is more important than pulling the shot
Feb 17
•
Andy Anderson
9
1
How to run interviews that lead to better hires
What to ignore, what to test, and how to spot real fit
Feb 14
•
Andy Anderson
8
How to decide how many people you need in each role
How skipping job definitions turns hiring into guesswork and creates problems later
Feb 7
•
Andy Anderson
6
January 2026
How many people you actually need to run a coffee shop
Why most cafés misjudge capacity
Jan 31
•
Andy Anderson
21
1
10 systems your business should already have in place
Clear rules beat good intentions
Jan 24
•
Andy Anderson
9
1
The most common café design mistakes and how they hurt profit
Why good looking cafés still struggle to make money
Jan 17
•
Andy Anderson
15
The one café decision people rarely talk about
It feels unkind to make but it's costly to avoid
Jan 14
•
Andy Anderson
12
1
How to deal with a negative Google review
A practical way to respond without making things worse
Jan 10
•
Andy Anderson
8
1
How to build loyalty the way real customers experience it
A simple look at the real psychology behind loyalty
Jan 3
•
Andy Anderson
10
2
1
December 2025
How customers change when sustainability, ethics, and quality stop being free
What people say vs what they actually do
Dec 27, 2025
•
Andy Anderson
12
This is what successful cafés will do in 2026
They will focus on the parts of hospitality that decide whether people return or not
Dec 20, 2025
•
Andy Anderson
10
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